We are committed to providing a professional, transparent and high standard of service. As members of The Property Ombudsman Scheme, we adhere to the relevant Codes of Practice. You can view and download our current Code of Practice documents below.

Code of Practice for Residential Letting Agents (PDF)

Code of Practice for Residential Estate Agents (PDF)

Complaints
If you have a complaint about our service, please refer to our Complaints Procedure, which explains the process and how you can refer your complaint to The Property Ombudsman if you remain dissatisfied.